RETURN POLICY

At Artistic Habitat, we take pride in the quality and craftsmanship of our furniture. Our attention to detail in design, material and construction is adamant. And so is our commitment to our customer’s satisfaction.

Returning Merchandise

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Please know that a proof of purchase is required for a refund. Upon return, your item will be inspected, and exchanges, credits and refunds will be issued for the purchase price only. Any taxes charged will be refunded in accordance with state and local laws. Shipping charges are non-refundable with the exception of damaged or defective merchandise. Return shipping and re-stocking fees may apply.

When returning an item, please contact us directly for packing and shipping information.

Should you decide to cancel a return and keep the item after a refund was issued, we reserve the right to charge your credit card in the amount of the refund issued.

Stocked Furniture

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We carefully inspect each item prior to shipment, in addition, we require your inspection and signature upon delivery. Should you discover a defect in your furniture, please contact us at 310.937.2000 immediately. Furniture that is refused because it does not fit through an entryway will be refunded in merchandise or store credit only.

Stocked Non-Furniture Items

We accept returns for Non-Furniture Items within 10 days, with proof of purchase.

Custom Orders

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Custom orders begin production immediately upon order and are built to your specifications. They cannot be cancelled, changed, returned or refunded at any time. A non-refundable 50% deposit will be taken when the order is placed.

Personalized Items

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These items are considered custom order items and are non-cancellable, non-returnable and non-refundable.

Final Sale & Clearance Items

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Final sale and clearance items purchased through AH are considered a final sale and are non-returnable and non-refundable.

Pricing

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All prices in our catalogs and on our online store are in US dollars and are subject to any applicable taxes according to state and local laws. Availability, prices and delivery rates are subject to change.

Attention:

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There may be errors in the prices, descriptions or images of certain merchandise, and we must reserve the right to restrict orders of those items.